خلاصہ

A highly motivated and hardworking individual, achieving excellent grades in academic sessions.I am seeking an opportunity related to my diverse skill set. I want to start a career. Eventual career goal is to become a fully-qualified and experienced with the longer-term.I want to need a job because I have more responsibilities and I want to continue my studies again.please give me a chance and I hope you like my honesty and hard working.

*3 years experience as a customer service represantative.
*3 years experience as a administrative assistant.

پراجیکٹس

HAPPY PUPPINS

تجربہ

کمپنی کا لوگو
Unit Receptionist
Tabba Kidney Institute
دسمبر ۲۰۲۰ - موجودہ | Karachi, Pakistan

Making and maintaining patient file and billing file.
Billing entries and maintaining billing record.
Inbound and outbound calls receive from different departments regarding services and billing.
Stock maintaining.

کمپنی کا لوگو
Billing Recovery Officer
TPL Trakker Limited
جنوری ۲۰۲۰ - نومبر ۲۰۲۰ | Karachi, Pakistan

Coordinate with the customer regarding there vehicle billing queries.
To provide solution customer regarding any issue of there vehicle.
Meet target on daily basis and monthly.
Highlight the disputed cases to concerns via call and email.
Provide business to our company as making new customers.
Multitasking works like ( conference calling, emails, inbound and outbound calls regarding payment recoveries )

کمپنی کا لوگو
customer service executive
Ibex Global
جون ۲۰۱۸ - دسمبر ۲۰۱۹ | Karachi, Pakistan

Inbound and outbound calls to customers regarding payment recoveries.
I was responsible to highlight customers issues and forward to concerns for resolution.
Provide invoices and receipts on emails and through tcs.
Provide bussiness to our company as making new customers.

کمپنی کا لوگو
Customer Service Representative
Hire Online Support
جولائی ۲۰۱۵ - مئی ۲۰۱۸ | Karachi, Pakistan

Hire Online Support is one of the most renowned agency in Pakistan which specializes providing IT solutions I have been working as a manager since past 6 months and currently i am serving a client who is running stores on several platform including shopify, amazon and ebay.

My measure responsibilities includes

-order placing via aliexpress, FBA(Full fillment by amazon)using plugins such as shopified app and oberlo and verifying and resolving orders errors

-Replying to general inquires via different CRMS such as zendesk and others

-Resolving charge back and cases to improve account\'s standing

-Manage social media platform including facebook and twitter.

کمپنی کا لوگو
Administrative Assistant
THE BRITISH GRAMMAR SCHOOL
مارچ ۲۰۱۱ - جون ۲۰۱۳ | Karachi, Pakistan

I was the front desk representative at the British grammar school Karachi. I was responsible for administrative duties such as providing assistance to the visiting parents, maintaining students fee journal, preparing invoices and performing other related administrative responsibilities.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان کامرس, Bachelors in Commerce‎
Accounting, Economics, Statistics
درجہ B
2012
Government Degree College for Boys and Girls S.R.E Majeed Road.
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), ‎
Physics, Chemistry, Mathematics
درجہ B
2010
The British Grammar School
میٹرک / او لیول, سائنس, ‎
Computer Science
درجہ A+
2008

پیشہ ورانہ مہارتیں

متوسط Front Office Support
متوسط Handling Assignments
ماہر Sweeping Knowledge

زبانیں

ماہر اردو
متوسط انگریزی